Privacy Policy

Learn how we protect your privacy and handle your data responsibly.

Privacy Policy

Lighthouse Behavioral Health Center values your privacy. This Privacy Policy explains how we collect, use, and safeguard information when you interact with our website.

1. Information We Collect

We may collect the following information:

  • Personal Information You Provide: Name, phone number, email, insurance/funding details, referral information, or any data submitted through forms.
  • Automatically Collected Data: IP address, browser type, device information, and browsing activity through cookies or analytics tools.
  • Protected Health Information (PHI): If you submit referral or admissions information, it may qualify as PHI and will be safeguarded under HIPAA regulations.

2. How We Use Information

We may use collected data to:

  • Process referrals and admissions inquiries.
  • Communicate with patients, families, and providers.
  • Improve our services and website experience.
  • Comply with legal, insurance, and regulatory requirements.

3. Disclosure of Information

  • We do not sell or rent your personal information.
  • We may disclose information:
    • To staff and clinicians for admissions and care coordination.
    • To insurance providers, Medicaid/MCO, or state funding programs (with consent/authorization).
    • As required by law (e.g., court orders, public health obligations, safety concerns).

4. HIPAA Compliance

  • Lighthouse complies with the Health Insurance Portability and Accountability Act (HIPAA).
  • Any PHI submitted is encrypted, securely stored, and only accessed by authorized personnel.
  • Patients have the right to access, amend, or request restrictions on their PHI.

5. Data Security

  • We implement technical, administrative, and physical safeguards to protect personal data.
  • However, no system is 100% secure. By using our website, you acknowledge that internet transmission carries inherent risks.

6. Cookies & Analytics

  • Our site may use cookies and analytics tools to understand usage patterns and improve performance.
  • You may disable cookies in your browser, but some features may not function properly.

7. Your Rights

Under Maryland law and HIPAA, you have the right to:

  • Request access to your PHI.
  • Request correction of inaccurate information.
  • Request an accounting of disclosures.
  • File a complaint with the Maryland Department of Health or U.S. Department of Health & Human Services if your privacy rights are violated.

8. Children's Privacy

Our services are designed for adults. We do not knowingly collect personal data from children under 18 without parental/guardian consent.

9. Changes to Policy

Lighthouse reserves the right to update this Privacy Policy at any time. Updates will be posted on this page with a revised effective date.

10. Contact Us

For questions about this Privacy Policy or Terms of Use, contact:

  • 📍 Lighthouse Behavioral Health Center – 1822 N Pulaski Street, Baltimore, MD
  • 📞 Phone: [Insert Number]
  • 📧 Email: info@pulaskistreetwellness.com